Louis-Pierre GUILLAUME

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Louis-Pierre is the Knowledge Management Officer at Schneider Electric. He leads the strategy, governance and global implementation of Knowledge Management & Social Collaboration, a digital transformation of the company. He is responsible of the evolution of both the Enterprise Community Management program and the internal collaborative encyclopedia. He leads a small team of intrapreneurs, experts in complex innovative and agile digital transformation projects mixing HR, IT and KM, with customer satisfaction, profitable growth and team spirit as main objectives. He serves as the company thought leader in this space. He is leading in parallel a Well-Being project for the entire IT function (3000+ people) and delivering performance management trainings.

Prior to Schneider Electric, Louis-Pierre spent 12 years with Schlumberger, as a business program manager, leading the definition, design, deployment change management of several knowledge management & collaboration applications with a global reach.

Prior to joining Schlumberger in 1997, Louis-Pierre was senior consultant in Document Management and Knowledge Management at Parker Williborg.

Louis-Pierre is Secretary of CoP-1, the French association of knowledge managers from large enterprises. He has made numerous presentations in professional conferences in France, Europe and USA.

Specialties: Social Collaboration, Strategic Planning, Cultural Transformation, Digitization, Change Management, Program Management, Consulting, Knowledge Management, Community of practices, Document / Content / Records Management, Search Engine Optimization, Technical Documentation, Business Process Analysis, Survey Design, Business Analytics, Data Visualization, Big Data.

Interests: Well-Being, Training, Business, Economics, Technology, Science, Mechanics, Robotics.

Strong experience in multicultural and international environments, with English as the main working language. Experience of expatriation in Canada during five years.
Louis-Pierre Guillaume



Professional Experience

Schneider Electric (SE), France

Since January 2011

Knowledge Management Officer Drive the knowledge management and social collaboration strategy. Federates 160+ communities of practice with 20000 members, interacting daily on our enterprise social collaboration platform. Lead the Schneider internal Wikipedia. Coach several global knowledge management projects. Support local KM initiatives, promote their re-use and expansion globally. Lead a well-being program. Deliver performance management trainings.

AREVA T&D, France

December 2009 - December 2010

Enterprise Collaboration and Knowledge Management Domain Manager. Lead the strategy, architecture and implementation of the organization-wide knowledge sharing. Deployed best practices for virtual team collaboration and collaboration tools

Schlumberger (SLB), France

May 2007- November 2009

Collaboratation Business Program Manager. Managed the Pilot of the Collaboration project, whose objective is to instill the collaboration culture and provide the environment to efficiently team up internally and externally. The pilot was deployed to 2300 users located in about 10 locations in 4 countries, on the latest Microsoft 2007 technologies. Managed the global deployment of team collaboration with SharePoint, focused on user change management and best practices.

November 2003 - April 2007

Corporate Portal & Search Business Project Manager. Enables Schlumberger to successfully capture and re-use business-driven knowledge, through content management tools and processes. Managed the corporate Portal, search and online translation, the Schlumberger Wikipedia, Wikis, Blogs and RSS feeds. Initiated and managed the CRONOS Records Management project, which aim was to deploy good Records Management practices in Schlumberger

March 2002 - October 2003

Enterprise Business Process and KM Manager at SchlumbergerSema. In charge of the project accounting business solution side of the SchlumbergerSema PARMA (Project Accounting and Resource Management) project. My role was to define and deploy global business processes with the help of subject matter experts. The project was cancelled when Schlumberger divested Sema to Atos Origin.

March - December 2002

KM Business Manager at SchlumbergerSema. Created and lead the bid management community of practice (CoP) that reached 500+ members worldwide. Managed a team that designed the global Project Accounting processes and rules for SchlumbergerSema

November 1997 - February 2002

Technical Documentation Project Manager. Designed and managed the worldwide deployment of the corporate Technical Document Management System used to produce XML-based technical documentation. Designed and deployed the SGML authoring environment that was used to publish the Schlumberger-specific SAP user help-on-line. Supervised the authoring.

Parker Williborg (PW), France

February 1994 - October 1997

Senior consultant. Realized audits in document organization that lead to the definition of needs, opportunity studies, and feasibility studies. Defined specifications, conceived functional architectures, and managed request for proposals. Trained clients on methodologies.

Bureau van Dijk (BvDIC & BvDEP), France

March 1993 - August 1993

Sales engineer. Prospected potential clients in document management consulting and à la carte publishing of databases on CD-ROM.

Marie de France High School (CMF), Canada

September 1989 - June 1991

Computer Sciences Trainer. Designed and taught courses for 200+ students from 11 to 18 years old. Trained adults to use computers. Managed the Photo club.

Education

1990-1992     MBA, International Marketing - McGill University (Canada)
1987-1989     Masters of Sciences, Applied Mathematics - Ecole Polytechnique de Montréal (Canada).
                     Thesis: Navigation of an autonomous mobile vehicule in a mine.
1983-1988     Masters of Sciences, Robotics, and Automation Engineering - Ecole Supérieure d'Ingénieurs en Electronique et Electrotechnique (France)

Languages

  • French:  Mother tongue
  • English:  Very Fluent
  • German: Intermediary
  • Spanish: Beginner

Professional Qualifications, Certifications and Affiliations


Professional Achievements

  • CEO Connect People Gold Trophy in 2015 for the Schneider-Electric Communities@Work program.
  • CEO Performed by Schlumberger Silver Award in 2010 for the collaboration project, AKA Coll@borate.
  • CIO IT Innovation Gold Award 2007 for Speedia, the Schlumberger Wikipedia.
  • CEO Performed by Schlumberger Bronze Award in 2002 for the project Documentation and Training: An Integrated Solution, AKA the EDMS project.

Personal Interests

  • Swimming, science-fiction, architecture, gardening, do-it-yourself, cooking, photography, art.

Presentations - Publications - Contributions

  1. Schneider Electric is finalist of the 2017 European MAKE (Most Admired Knowledge Enterprises) study organized by Teleos, in association with The KNOW Network., UK, June 2017
  2. Next-generation Communities of Practice: Schneider Electric SE Case Study. This 23-page case study details how Schneider Electric built an enterprise community management program and quickly established a large number of thriving communities in order to bolster online collaboration across its global workforce. APQC (American Productivity and Quality Center), June 2017
  3. Les communautés d'innovation (Innovation Communities). Chapter 8 of the book describes the steering of the Schneider Electric communities of practice through the Communities@Work program. Extracts of the book (PDF). June 2017.
  4. Communautés de pratique et management de la formation (Communities of Practice and the Management of Learning). Chapter 9 of the book describes the framework of the Schneider Electric communities of practice. Flyer (PDF). June 2017.
  5. Le programme Communities@Work pour piloter les communautés de pratique (Steering Communities of Practice through the Communities@Work program(PDF), at Knowledge Communities Observatory (KCO), Toulon, France, 12-13 June 2017
  6. Encourage the adoption of the Social Professional Network through the communities(PDF), at Intra.Net Reloaded, Berlin, Germany, 27-28 April 2017
  7. What is the secret of the vitality of the communities of Schneider Electric? (Video). Interview by Intra.Net Reloaded, Berlin, Germany, 27-28 April 2017
  8. L'entreprise à l'ère du digital - Nouvelles pratiques collaboratives (New collaborative practices in the digital enterprise). The Schneider Electric enterprise community management program 'Communities@Work' and internal wikipedia 'iSEE' are highlighted as role models. Extracts of the book (PDF). November 2016.
  9. La transformation digitale des entreprises (Digital transformation of the enterprises). The Schneider Electric Knowledge Management Office, 'Communities@Work', the enterprise community management program and 'Spice', the enterprise social network, are highlighted. Extracts of the book (PDF). October 2016.
  10. La mode des réseaux sociaux d'entreprise (Enterprise Social Networks are trendy) (PDF). Article published in L'Expansion on 30 August 2016.
  11. The Well-Being Yoga Lab I am organizing in Schneider Electric, Paris (France) (Video). Video broadcasted in TV program "L'heure H" on BFM Business, 24 August 2016
  12. L'intelligence a-t-elle encore sa place en entreprise ?, at La Maison du Management, Paris, France, 11 février 2016
  13. Augmenting employee engagement and business value through global communities(PDF), at APQC MENA KM Conference, Dubai, UAE, 19 November 2015
  14. Communities to foster expertise sharing and break silos (Les communautés pour décloisonner et partager les expertises) (PDF), at Congrès HR, Paris, 7 October 2015
  15. Measure the Business Value of Communities of Practice (PDF), at 1er SYMPOSIUM du Knowledge Communities Observatory, KEDGE Business School Toulon, France, 11-12 June 2015.
  16. Communities of Practice and Busines Value (PDF), at Ecole de Management , Strasbourg, France, 2 April 2015. Video recording of the event.
  17. From the Knowledge Sharing towards the Digital Transformation (PDF), at Enterprise 2.0, Paris, France, 5 February 2015
  18. Collaborative efficiency (Efficacité collaborative) (PDF), at Évènement 01 Business Forum, Paris, France, 4 February 2015
  19. Schneider-Electric, its communities, its social network (Schneider Electric, ses communautés, son réseau social d'entreprise) (Video). Interview in TV program "Good Morning Business" on BFM Business, 19 January 2015 
  20. Augmenter l’engagement des employés et la valeur de l’entreprise grâce aux communautés globales (Augmenting employee engagement and business value through global communities) (PDF), at Colloque InnovENT-E– Communautés de pratiques, Paris, France, 8 December 2014
  21. Transformer le learning à l’heure du digital, question de mindset ou de technologie? (Augmenting employee engagement and business value through global communities) (PDF), at LTD Conference, Paris, France, 4 December 2014. Video published (Video).
  22. Quels dispositifs pour susciter de nouvelles formes d’attention et de coopération et pour favoriser l’acquisition de nouvelles compétences ? (Augmenting employee engagement and business value through global communities) (PDF), participant at the ANVIE workshop Quelles nouvelles pratiques encourager et quelles formes d’organisation du travail adopter pour une meilleure efficacité ?, Paris, France, 3 December 2014
  23. Intelligence collective et performance. Les communautés de pratiques chez Schneider Electric (Collective Intelligence and Performance. Communities of Practice at Schneider Electric) (PDF), at Université Ouverte des Compétences Conference, Paris, France, 2 December 2014. Video recording of the event.
  24. Delivering Global Business Value via Knowledge Collaboration (PDF), at KMWorld Conference, Washington, DC, USA, 7 November 2014
  25. Schneider Electric tord le cou à quelques idées reçues sur le 2.0 (Schneider Electric debunks some misconceptions about 2.0). Article published in BFM TV on 25 June 2014.
  26. KM, Competitive Intelligence, Collaboration 2.0 (KM, intelligence compétitive, collaboration 2.0) (PDF), at I-Expo workshop, Paris, France, 11 June 2014
  27. Les communautés renforcent l'entreprise (PDF). Article published in L'Usine Nouvelle on 5 June 2014.
  28. Social media: What’s trending? Article published in the Schneider-Electric Sustainability Report 2013-2014 on May 2014.
  29. Augmenting employee engagement and business value through global communities (PDF), at APQC KM Conference, Houston, Tx, USA, 10 April 2014
  30. Wanted: An Active, Viable, Collaborative on-Line Community (PDF). White paper published on the Schneider-Electric Web Site on 19 March 2014.
  31. Hooking a Program of Enterprise Communities Management to a Social Network Platform - One Year Later (Greffer un programme de communautés métiers au réseau social d'entreprise - Un an après) (PDF), at Congrès LTD, Paris, 5 December 2013
  32. Schneider Electric finalist at KM Reality Awards at the 2013 KMWorld Conference 2013. Schneider Electric was finalist of the 2013 KMWorld Reality Award, thanks to both its enterprise community management program and its social collaboration platform. KM World on 29 October 2013.
  33. Schneider Electric Plugs its Employees on its Enterprise Social Network (Schneider Electric branche ses salariés sur son réseau social). Article published in the magazine 01 Business on 17 October 2013.
  34. Hooking a Program of Enterprise Communities Management to a Social Network Platform (Greffer un programme de communautés métiers au réseau social d'entreprise) (PDF), at Congrès HR , Paris, 8 October 2013
  35. How to Avoid Chaos 2.0? (Comment éviter le chaos 2.0 ?) (Video). Roundable in the TV program 01 Business on BFM TV, 14 September 2013.
  36. The Enterprise Social Network, Enabler of Growth (Le RSE comme levier de croissance). Article and video interview published in the magazine INfluencia on September 2013.
  37. How to get Support and Sponsorship for Social Collaboration and Make it Fly (PDF), at World Class Social-enabled Enterprise 2013, Frankfurt, 12-13 June 2013
  38. Communities of Practice, first enabler of Schneider Electric's Enterprise Social Network (PDF). Article published in Collaboratif-Info on 25 April 2013.
  39. Attach the Community Management Program to the Enterprise Social Network to Organize Collaboration around Business Objects (PDF), at Les Carrefours Logistiques of BECOMM, Paris, April 2013. Presidency of Day 1. Article published in Collaboratif-Info
  40. How Communities Foster Knowledge Sharing? (PDF), at Enterprise 2.0 Summit, Paris, 20-21 March 2013. Articles published in Collaboratif-Info, Petit Web, CIO Online et L'Atelier
  41. KM methods and practices - Communities and Collective Intelligence (PDF). Article published in Documentaliste - Sciences de l'Information 2012/2 Vol. 49, Page 51.
  42. Enterprise Social Networks, what is the Role of the Training Function in the Construction of Learning Networks? (PDF), at Congrès LTD , Paris, 19 June 2012
  43. Speaker at the webcast "HR Challenges and Solutions: Engaging and Empowering Employees in the New Workplace" by Corporate Leaders, 16 May 2012
  44. Communities for our Collective Intelligence (PDF), participant at the ANVIE workshop Supporting managers to promote networking, Paris, 9 May 2012
  45. How can Communities of Practice help transform the Business and the Workplace? (PDF), at Congrès HR , Paris, 4 April 2012
  46. Moderator of the roundtable "Manage the organizational change in an Enterprise 2.0" at Competitive Intelligence and Knowledge Management, 30 March 2012
  47. Speaker at the round table "La Tribune des Métiers de l'Infodoc" at Documation 2011, Paris, 24 March 2011
  48. Des vidéos en ligne pour le knowledge management (PDF), Documentaliste - Sciences de l'information, 2010, vol 47, n°4
  49. Value of video as a way to accelerate user change management, two examples: Optimize Your Team Meetings (Video) and Effective Document Review (Video)
  50. Enterprise 2.0. Participation to a round table at the iExpo - KM Forum 2.0, Paris, June 2009
  51. Web 2.0 tools and social networks (PDF), Les Carrefours Logistiques de BECOMM, Paris, March 2009
  52. Project Coll@borate: Increasing Productivity Through Technology (PDF), SPE R&D Conference, Lisbon, Portugal, March 2009.
  53. Communities of practices, tools 2.0, social networks: how to optimize and regulate their use (PDF), participant at the ANVIE workshop Towards Enterprise 2.0, Paris, November 2008,
  54. The management of communities of practice (PDF), participated to a round table at the iExpo - KM Forum 2.0, Paris, June 2008. Notes.
  55. "Deployment of a Collaborative Working Environnement" (PDF), a joint Accenture and Microsoft event, Paris, May 2008
  56. Apprivoiser MoReq - Pour archiver et conserver l’information, participation to the French working group on best practices to implement the Model Requirements for the Management of Electronic Records, January  2005 - October 2007.
  57. The new tools are coming, Archimag, June 2007
  58. "Schlumberger Hub and Blogs", Presentation to the Schlumberger Legal Community, Paris, January 2007,
  59. How to Save Money Through Compliance and Records Management? (PDF), Atos-Origin and Filenet Workshop, Paris, November 2006,
  60. "Good governance helps enterprise content management systems: example of the redesign of The Hub", Schlumberger internal Eureka Information Management CoP workshop, Houston, November 2005, Schlumberger internal Eureka Information Management CoP workshop, Houston, November 2005
  61. "Designing good records management practices: the concept phase of the CRONOS project", Schlumberger internal Eureka Information Management CoP workshop, Houston, November 2005
  62. Strategy and Governance of Content Management and Collaborative Systems (PDF), Documation 2005, Paris, March 2005
  63. The Operational Aspect of KM at Schlumberger (PDF), with Hervé Gibert (Principal Business Consultant, SchlumbergerSema), KM Forum, Paris, October 2003
  64. Knowledge Management and Business in a Multinational Corporation (PDF), Rencontres CXP (Giga Group), Paris, June 2003
  65. Knowledge Management and Business in a Multinational Corporation (PDF), Les Carrefours Logistiques de BECOMM, Paris, February 2003
  66. Knowledge Management and Know-How Sharing: The Métier Repository (PDF), with Jérome Clauzure (Consultant SchlumbergerSema), KM Forum, Paris, September 2002
  67. Knowledge Management and Business in a Multinational Corporation (PDF), Les Carrefours Logistiques de BECOMM, Paris, June 2002
  68. How to Produce and Enhance the Value of Operational Information in a Multinational Corporation (PDF), IDT/Net, Paris, June 2002
  69. The Challenge of Updating a Structured Technical Documentation in XML (PDF), Documation, Paris, March 2002
  70. The Sharing of Know-How, Interview in e+ l'Usine Nouvelle, December 2001
  71. Deployment of an XML Documentation and Training Project Across a Multinational Corporation (PDF), XML USA, Florida, December 2001
  72. KM at Schlumberger, the role of the information and documentation professionals (PDF), ANVIE, Paris, October 2001
  73. Technology Based Training and Documentation - Different and Yet Similar (PDF), KM Forum, Paris, September 2001
  74. XML Data: relational databases are resisting, Décision Micro, 18 June 2001
  75. Networking for Technical Excellence and Business Success (PDF), ADBS (Association des Professionnels de l'Information et de la Documentation), Paris, January 2001
  76. Networking for Technical Excellence and Business Success (PDF), ANVIE (Association Nationale pour la Valorisation Interdisciplinaire de la recherche en sciences de l'homme et de la société auprès des Entreprises), Paris, October 2000
  77. Publication and Distribution of XML-Based On-Line Training (PDF), Documation 2000, Paris, March 2000.
  78. Publication de documentation utilisateur basée sur XML (PDF), Magazine de l'AA-ESIEE, No 256, juillet-aout 99
  79. Single Source Publishing with XML (PDF), On-Line Help Conference 99, London, UK, June 1999. A Truly European Case Study
  80. XML and EDI (PDF), Petroleum Industry Data Exchange 99, Houston, TX, USA, March 1999
  81. Production of End User Documentation from a Unique Source in SGML/XML Format (PDF), Forum XML 98,Paris, France, November 1998
  82. What are the Fundations, Services, Functionalities, and Limitations of Intranets ?, EuroForum 97, Paris, France, September 1997
  83. Access to Information Repositories through an Intranet in a French Multinational, IDT 97, Paris June 1997
  84. Creation of Normative Documents in a Big French Company - Case Study, IRDAC, Paris, May 1997
  85. Access to Document Management Databases on an Intranet, Documation 97, Paris, February 1997.